Senior Business Analyst / Business Analyst

Senior Business Analyst / Business Analyst

  • Business Analyst
  • Entry Level
  • Thailand

About the company

CONNECT THE WORLD Buzzebees is Thailand's no.1 end-to-end Loyalty Platform and Privileges Management service provider with 120+ millions users currently on our platforms. We developed, implemented, and integrated more than 300 well-known corporate CRM & loyalty platforms in 8 countries, e.g., Samsung Galaxy Gift, Singha Rewards, Burger King, Toyota Privileges, Citibank, Dtac, Enfa A+, Royal Canin, etc. We help our clients increase their sales, retention, and maintain relationships with customers in a fun and engaging way with our cutting-edge technology and services. Apart from Corporate Segment, we also grow further into the SME segment - known as Buzzebees Retail Solution. We provide a total solution for SME business at a cost-efficiency model, e.g., Ready-to-use Loyalty Platform, Point-of-Sale (POS) software & hardware, Digital Voucher & Giftcard, E-Payment solution, all the way to owned-store Food Delivery system. Buzzebees is also a turnkey eCommerce Enabler, available for both owned-brand platform (aka.Brand.com) and Marketplace Management (Shopee / Lazada / JD Central). We provide end-to-end service ranging from Stock Management, Graphic Design, Online Marketing & Optimization all the way to Customer Services. We serve more than 100 brands and exponentially growing. We’re on our path to becoming the leading eCommerce enabler in Thailand and Southeast Asia. With 10 years of experience in the Technology field, we have been proudly partnered with leading organizations in 8 countries while headquartered in Bangkok, Thailand, We continue to find talents to fill in the challenging roles to maintain our leadership position and be able to provide state-of-the-art service for our clients

About the job

Job Description

  • Gather/Analyze business requirement and propose solutions to meet business objectives.
  • Develop requirement specification document, business process, business flow diagram and wire frame for clients.
  • Work with Project Manager, developer, tester and support.
  • Preview testing per function as the requirement and send to tester for test, review test document for UAT to ensure quality.
  • Identify, analyze and log project issues and risks. Engage team to identify root cause, find solution and implement solution.
  • Work closely with project team to ensure delivery of high-quality application/software within project timeline and meet business requirement
  • Develop user manual and provide training of business process, end-to-end flow, application feature to clients and operation users
  • Prepare weekly/monthly/adhoc reports for management and customers as required

Qualification

  • Thai nationality
  • Experience in Business analyst or System analyst or IT solution design
  • Strong Analytical and problem-solving skills
  • Initiative, energetic with ‘CAN-DO’ attitude
  • Excellent in communication and interpersonal skills
  • Be able to work in dynamics and fast-paced environment
  • Ability to work well independently and as part of a team
  • Good understanding in Software development Lifecycle, Project management
  • Fluent in English

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