BUZZEBEES CRM & Loyalty Platform

UNDERSTANDING CRM & LOYALTY PLATFORMS

Build stronger relationships, boost sales, and increase customer engagement with a customizable loyalty program.

A Customer Relationship Management (CRM) system is a powerful centralized platform for businesses to manage all customer interactions, identify buying patterns, and understand preferences. A key function of a CRM is to identify and nurture loyal customers.

A corporate loyalty program service is a strategic marketing initiative that rewards customers for their continued purchases and engagement. Our customer loyalty management service integrates seamlessly with your CRM, unlocking a powerful suite of features such as membership tiers, point accumulation systems, flexible redemption options, gamification elements, and a user-friendly rewards platform. This comprehensive approach allows you to design a program that perfectly aligns with your business goals.

BUZZEBEES offers the leading customer loyalty and rewards program service in Thailand, empowering businesses to create lasting customer relationships and drive sustainable growth.

Platform Design and Development

Design and develop a customer loyalty program solution according to your company's individual needs.

Best-in-class Point System​​

Class-leading Flexible Point Earn mechanics to suit every scenario.

Gamification​​

A gamification system strategically aligned with your business objectives to drive platform usage.

Data Analytics​

Utilizing advanced data analytics to create a customized and targeted loyalty rewards program.

Rewards Redemption

You can choose from a range of reward solutions, including e-vouchers, free samples, and even rewards that require physical delivery.

Our rich history of working in partnership with top organizations on customer rewards and loyalty program services has cemented our status as Thailand's #1 CRM & loyalty program developer.

Our in-house technology creates cutting-edge membership and loyalty points accumulation platforms. We provide seamless customer loyalty management services and offer features like membership levels, points you can award for purchases, and tools that help you learn about your customers’ needs. This lets you connect with them on a deeper level and build lasting relationships.

Experience

BUZZEBEES has developed over 350 loyalty rewards platforms for leading organizations in Thailand and Southeast Asia. Our points accumulation and rewards redemption system offers numerous features, making it the ideal solution for industries such as insurance, finance, retail, fuel and energy, and consumer products. Trust us to enhance customer satisfaction with our innovative loyalty program management solutions.

Built to Engage

BUZZEBEES offers a loyalty platform that includes basic features such as membership and points accumulation, as well as advanced marketing, campaign, and e-commerce capabilities. This allows brands to engage with customers effortlessly. Rely on us to help you build stronger customer relationships through our comprehensive CRM and loyalty program solutions.

Extensive Partner Network

As Thailand’s largest CRM platform developer with an extensive merchant partner network, BUZZEBEES offers your customers a wide range of rewards and privileges, including:

Omnichannel

Our expertise in omnichannel loyalty program solutions ensures that our system is able to connect with every touchpoint of your brand seamlessly. This includes:
We can create a new platform from scratch or integrate it with your existing systems, depending on your specific needs.

End-to-end Services

BUZZEBEES is the only company in Thailand that offers comprehensive, full-service loyalty program solutions for any business. Our services range from initial development to purchasing LINE Official Account (OA) packages, rewards management, and data analysis and execution to ensure your platform runs smoothly and effectively.

Partnership Network​

While developing a loyalty rewards program that aligns with your business objectives is crucial, BUZZEBEES’ ultimate goal is to connect all businesses and customers through our ecosystem and partnership network. This allows for new opportunities and seamless collaboration between brands and customers via our innovative customer loyalty platforms.

BUZZEBEES Loyalty Program Solutions Are Available Across Multiple Platforms

Loyalty Program

Via Applications

BUZZEBEES offers points accumulation through mobile applications. We also provide the flexibility for companies to seamlessly add new applications or systems in the future or when a new version of their app is developed. Additionally, we offer gamification systems to boost specific campaigns. If you already have your own application, we can also seamlessly integrate our system with yours.

Loyalty Program

Via LINE OA

Turbocharge your customer reach with BUZZEBEES’ loyalty rewards program via LINE Official Accounts. With LINE OA, customers don’t need to install additional applications, helping you cut acquisition costs and launch your program more swiftly.

Mini Privilege Program

Via SMS

BUZZEBEES’ SMS solution is a great way for brands to start building relationships with their customers without needing a loyalty rewards platform. You can use our SMS solution to send e-vouchers or privileges on birthdays or anniversaries to engage with customers more effectively.