Business Analyst

New

Thailand

Business Analyst, IT

Junior, Middle Level

Full-time

Team:

Business Analyst, IT

About the company

BUZZEBEES was established in 2012 as a tech startup and rapidly grown to become Thailand #1 CRM & Digital Engagement Platform.

We started our business a decade ago from building customized Loyalty and Rewards Redemption Platform, Sourcing deals and privileges for our Enterprise clients. Now, we expand our business to cover end-to-end Digital Engagement and CRM needs, offering services both for Enterprise and Retail clients with a goal to become the largest ecosystem by building a digital road to connect business of all sizes in the digital world.

Our mission has always been CONNECTING THE WORLD. We do that by providing CRM, Loyalty, and Digital Engagement Solutions for business to do Digital Transformation and accelerate their growth in the digital era.

Comprehensive services across 5 key business areas:

CRM Loyalty & Marketing Solutions
Rewards & Privileges Management
E-Commerce Enabler Service
Retail & Restaurant Solutions
Affiliate Marketing Agency

With more than hundreds of millions of users currently using our platforms together with a team of expertise with decades of experiences has allowed us to understand consumers behaviors thus allowing BUZZEBEES to present solutions that meet all business needs and become competitive Leaders in the industry our clients are pursuing.

Responsibilities

Gather/Analyze business requirement and propose solutions to meet business objectives.
Develop requirement specification document, business process, business flow diagram and wire frame for clients.
Work with Project Manager, developer, tester and support.
Preview testing per function as the requirement and send to tester for test, review test document for UAT to ensure quality.
Identify, analyze and log project issues and risks. Engage team to identify root cause, find solution and implement solution.
Work closely with project team to ensure delivery of high-quality application/software within project timeline and meet business requirement
Develop user manual and provide training of business process, end-to-end flow, application feature to clients and operation users
Prepare weekly/monthly/adhoc reports for management and customers as required

Qualifications

Experience in Business analyst or System analyst or IT solution design
Strong Analytical and problem-solving skills
Initiative, energetic with ‘CAN-DO’ attitude
Excellent in communication and interpersonal skills
Be able to work in dynamics and fast-paced environment
Ability to work well independently and as part of a team
Good understanding in Software development Lifecycle, Project management
Fluent in English

Location

Thailand

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Thailand

Junior

Full-time