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Buzzebees strengthens their strategy to utilize CRM Privilege, focusing on retail business and transforming it to align with the future trend of marketing and ready to step up to the new decade of digital world.

In recent years, retail businesses have been changing tremendously due to innovation of technologies that has a huge impact on the business owners. They have experienced various changes and challenges, specifically on digital platforms that currently influences the modern trade.

Buzzebees Expands Its Horizon To Launch ‘CRM Plus By Buzzebees’ The Latest Solution To Provide What Retailers Must Have In Digital Landscape

In recent years, CRM marketing strategy on smart phone tends to be increased in popularity. According to the research about how people use digital technology and internet conducted in 2019, found that 69.24 million of Thais use internet everyday, while 57 million of them can access internet, and 55 million people always use internet via their smartphone. As such, it can be assumed that the majority of Thais is able to access the internet and often use social media via their mobile phone.

Points Collection Program

Many of you may have earned stamps or stickers from a coffee shop and redeemed them to get a free drink as a reward. In today’s digital world, Points Collection Program has been improved to be more effective and widely used among Thai people.

CRM Program

Although, several marketing tools has currently been utilized to boost relationship between brands and customers, one of the effective approaches that cannot be overlooked is CRM Program.

Big Data Program

There is no denying the fact that Thailand now is more relying on data, to drive powerful marketing strategies for several industries. With this rapid emerging data, it’s necessary to have the effective tool to analyze or process all this data thoroughly, and at the end, get the most accurate result out of it.

Online Survey

While conducting a survey to study customers ‘behaviors, you may have various methods in your mind whether direct interview, phone or email. However, those traditional methods may not provide you the desirable feedback regarding today’s fast-paced world.

E-Wallet

Over the last few years, “Cashless Society” trend has been spread around the world, including Thailand. We can assume that this trend may have started from the evolution of E-Wallet or E-Payment which allow people to pay digitally without cash on hand. Here it is, we’re taking you to the world of E-Wallet and its relation to Cashless Society now. Let’s get to it!

ePayment System

Many of you may have heard about “Cashless Society” which can be explained that it’s an online payment platform via the application on your mobile phone or website, replaced cash payment. In fact, this modern cashless society has been invented due to the innovation of epayment system or known as E-Wallet, allowing consumers to buy and pay for products or services more conveniently without carrying cash around. As for today, we’re about to take you to get more familiar with epayment system and how it connects to the cashless society, let’s get to it now!

Loyalty Program

Many business owners may have not been aware of their budgets that spent on acquiring new customers are a lot more than retaining customers. Not only investing tons of marketing budgets but also unable to tell how long new customers will be aware of their services. With these reasons, it has no surprise why several leading brands have shifted their interest to Loyal Program.

CRM Software

As a business owner, you may use a lot of marketing tools to strengthen relationship between your brand and customers, however, have you known that one of the most prominent tools you should try to adopt to your business in today’s digital world is CRM Software? Currently, several brands have shifted their marketing approach to rely on CRM Software compared to the past.