Operation Officer (Logistics)

New

Thailand

Logistics

Junior, Middle Level

Full-time

Team:

Logistics

About the company

BUZZEBEES was established in 2012 as a tech startup and rapidly grown to become Thailand #1 CRM & Digital Engagement Platform.

We started our business a decade ago from building customized Loyalty and Rewards Redemption Platform, Sourcing deals and privileges for our Enterprise clients. Now, we expand our business to cover end-to-end Digital Engagement and CRM needs, offering services both for Enterprise and Retail clients with a goal to become the largest ecosystem by building a digital road to connect business of all sizes in the digital world.

Our mission has always been CONNECTING THE WORLD. We do that by providing CRM, Loyalty, and Digital Engagement Solutions for business to do Digital Transformation and accelerate their growth in the digital era.

Comprehensive services across 5 key business areas:

CRM Loyalty & Marketing Solutions
Rewards & Privileges Management
E-Commerce Enabler Service
Retail & Restaurant Solutions
Affiliate Marketing Agency

With more than hundreds of millions of users currently using our platforms together with a team of expertise with decades of experiences has allowed us to understand consumers behaviors thus allowing BUZZEBEES to present solutions that meet all business needs and become competitive Leaders in the industry our clients are pursuing.

About the job

We are looking for an Operation Officer (Logistics) to oversee and coordinate the end-to-end inbound process, from scheduling and document verification to inventory accuracy and issue resolution. This role will work closely with customers, sellers, warehouse teams, and other stakeholders to ensure smooth operations, meet SLA requirements, and improve overall inbound efficiency.

Responsibilities

Plan and coordinate the inbound process with customers, sellers, and warehouse teams.
Prepare and manage Inbound Schedules to ensure operations meet planned timelines and SLA requirements.
Verify inbound documents and information, including ASN, PO, Packing List, and Billing details.
Check received goods against documents and system records, and follow up on discrepancies such as shortages, excess quantities, incorrect models, or quantities.
Monitor inbound status and Pending Inbound to ensure all receiving activities are completed within the required timeline.
Review and analyze Inventory accuracy after receiving, including investigating discrepancies, stock loss, or inventory mismatches.
Coordinate with relevant teams to resolve inventory issues and prepare reports, including KPI reports such as inbound volume, SLA, and accuracy.
Identify and recommend process improvements to reduce errors and improve inbound efficiency.

Qualifications

Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.
2–4 years of experience in Logistics or Supply Chain.
Experience in E-commerce Logistics and Fleet Management.
Experience in Heavy Goods / Bulk Distribution is a plus.
Proficient in WMS and TMS systems.
Strong problem-solving and decision-making skills, especially in high-pressure situations.
Strong communication, coordination, and negotiation skills, with the ability to work effectively as part of a team.
Ability to manage both Last-mile Delivery and Bulk Distribution, with flexibility to work extended hours when required (OT available).

Note: All positions are subject to a criminal background check.

Location

Thailand

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Thailand

Junior, Middle Level

Full-time