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Account Executive (Operations)

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Urgent

Thailand

Account Executive

Junior, Middle Level

Full-time

Team:

About the company

BUZZEBEES was established in 2012 as a tech startup and rapidly grown to become Thailand #1 CRM & Digital Engagement Platform.

We started our business a decade ago from building customized Loyalty and Rewards Redemption Platform, Sourcing deals and privileges for our Enterprise clients. Now, we expand our business to cover end-to-end Digital Engagement and CRM needs, offering services both for Enterprise and Retail clients with a goal to become the largest ecosystem by building a digital road to connect business of all sizes in the digital world.

Our mission has always been CONNECTING THE WORLD. We do that by providing CRM, Loyalty, and Digital Engagement Solutions for business to do Digital Transformation and accelerate their growth in the digital era.

Comprehensive services across 5 key business areas:

  1. CRM Loyalty & Marketing Solutions

  2. Rewards & Privileges Management

  3. E-Commerce Enabler Service

  4. Retail & Restaurant Solutions

  5. Affiliate Marketing Agency

With more than hundreds of millions of users currently using our platforms together with a team of expertise with decades of experiences has allowed us to understand consumers behaviors thus allowing BUZZEBEES to present solutions that meet all business needs and become competitive Leaders in the industry our clients are pursuing.

About the job

We are looking for a detail-oriented and proactive Account Executive (Operations) to support operational activities, premium merchandise management, campaign execution, and administrative coordination. This role will work closely with Sales, Operations, agencies, and other relevant teams to ensure smooth execution, accurate documentation, and timely delivery in line with client requirements.

Responsibilities

  • Premium Merchandise Management: Coordinate premium merchandise operations, from warehouse receiving to delivery, ensuring accurate inventory handling, timely fulfillment, and complete documentation.
  • Delivery Documentation: Prepare and verify delivery documents for relevant projects, ensuring accuracy and submission within the required timelines.
  • Lucky Draw Coordination: Coordinate lucky draw activities with agencies and internal teams, including prize preparation and delivery.
  • Campaign Management: Work closely with the Sales team to set up and launch campaigns according to client timelines, upload campaign information into the system, and monitor campaign performance and usage.
  • Purchased Code Management: Monitor and verify purchased codes, ensuring data accuracy and regularly tracking their usage status.
  • Administrative Documentation: Prepare and manage administrative documents, including Purchase Requisitions (PRs), Purchase Orders (POs), and quotations.
  • Cross-functional Coordination: Coordinate with Sales, Operations, agencies, and relevant stakeholders to resolve operational issues and ensure projects are completed smoothly and on schedule.

Qualifications

  • Bachelor’s degree in Business Administration, Marketing, Operations Management, or a related field.
  • Experience in operations coordination, account management, campaign management, or administrative support is an advantage.
  • Good organizational skills and attention to detail, especially in handling merchandise, campaign information, codes, and documentation.
  • Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.
  • Strong communication, coordination, and problem-solving skills.
  • Able to manage multiple tasks, prioritize workloads, and meet deadlines in a fast-paced environment.
  • Responsible, proactive, and a good team player with a willingness to learn and adapt.

Note: All positions are subject to a criminal background check.

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