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Job opening

Business Intelligence (Billing & Cost Management)

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New

Thailand

E-Commerce

Middle Level

Full-time

Team:

About the company

BUZZEBEES was established in 2012 as a tech startup and rapidly grown to become Thailand #1 CRM & Digital Engagement Platform.

We started our business a decade ago from building customized Loyalty and Rewards Redemption Platform, Sourcing deals and privileges for our Enterprise clients. Now, we expand our business to cover end-to-end Digital Engagement and CRM needs, offering services both for Enterprise and Retail clients with a goal to become the largest ecosystem by building a digital road to connect business of all sizes in the digital world.

Our mission has always been CONNECTING THE WORLD. We do that by providing CRM, Loyalty, and Digital Engagement Solutions for business to do Digital Transformation and accelerate their growth in the digital era.

Comprehensive services across 5 key business areas:

  1. CRM Loyalty & Marketing Solutions

  2. Rewards & Privileges Management

  3. E-Commerce Enabler Service

  4. Retail & Restaurant Solutions

  5. Affiliate Marketing Agency

With more than hundreds of millions of users currently using our platforms together with a team of expertise with decades of experiences has allowed us to understand consumers behaviors thus allowing BUZZEBEES to present solutions that meet all business needs and become competitive Leaders in the industry our clients are pursuing.

About the job

We are looking for a Business Intelligence professional to manage billing and cost data, analyze financial and operational performance, and develop data-driven insights for business decision-making. This role will work closely with Finance, Accounting, Sales, Key Account, and Operations teams to ensure billing accuracy, cost efficiency, and scalable reporting processes.

Responsibilities

  • Cost & Expense Analysis: Consolidate and validate operating expenses across customers, brands, and projects. Analyze actual costs against budgets and historical data to identify variances and cost-optimization opportunities.
  • Billing & Invoice Preparation: Prepare billing data and supporting schedules (sales fees, commissions, logistics, marketing) in alignment with customer contracts and commercial agreements.
  • Multi-system Data Reconciliation: Reconcile financial and transaction data across e-commerce platforms, ERP/accounting systems, and external customer reports to eliminate discrepancies.
  • BI Dashboard & Reporting: Develop automated dashboards and KPI reports covering revenue, billing status, profitability, and operational performance for executive decision-making.
  • Process Optimization & Automation: Streamline end-to-end billing and cost workflows, reduce manual data entry, and implement automated templates to improve accuracy and scalable
    efficiency.
  • Cross-functional Collaboration: Partner closely with Finance, Accounting, Sales, Key Account, and Operations to confirm commercial terms, validate billable activities, and resolve billing issues seamlessly.
  • Data Governance & Ownership: Act as the data owner for billing and cost datasets, maintaining organized, accurate, and fully auditable records for compliance and review.

Qualifications

  • Bachelor’s degree or higher in Business Intelligence, Data Analytics, Finance, Accounting, Business Administration, Economics, Statistics, Information Technology, or a related field.
  • Experience in Business Intelligence, Data Analytics, Finance Operations, Billing, Cost Management, Commercial Operations, or Business Operations.
  • Strong Excel skills, including PivotTables, XLOOKUP, SUMIFS, Power Query, and data analysis.
  • Experience with Power BI, Tableau, SQL, or other BI/data tools is highly preferred.
  • Good understanding of revenue, cost structure, billing, invoicing, and financial data.
  • Strong attention to detail and the ability to work with large volumes of data.
  • Strong analytical, problem-solving, and reconciliation skills.
  • Good communication and stakeholder management skills with the ability to coordinate across multiple functions.
  • Able to manage priorities and deliver accurate work under tight deadlines.
  • Experience in e-commerce, e-commerce enablement, marketplace, retail, FMCG, logistics, or digital commerce businesses.
  • Experience working with ERP, accounting, e-commerce, CRM, or order management systems.
  • Data Management – Able to manage, validate, reconcile, and structure data from multiple sources.
  • Problem Solving – Able to identify root causes and resolve data or billing issues systematically.

Note: All positions are subject to a criminal background check.

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