Ocean Life Insurance

Development of a CRM application and loyalty management

Background

Ocean Life Insurance has over 70 years of experience serving Thai clients and is committed to integrating technology to provide a seamless experience for every Ocean Life insurance holder. Today, the company also provides loans and realty services with branches and representatives nationwide.

Challenges

Ocean Life Insurance wanted an application that would connect the company with its insurance holders and clients through news and offers, and also notify them about their next insurance billing cycle.

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Download Application Ocean Club
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Solutions

We developed the Ocean Club application and integrated it with the company’s existing iService system to let insurance holders easily access their insurance details and edit their profile. Our customized rewards program, including incentivized surveys and activities, also successfully boosted Ocean Life’s client engagement.