CITI
- Improvement of Citi LINE Connect system to integrate client database and facilitate bill payment
Services We Provide
- Rewards Redemption
- 01
Challenges
Citibank wanted an integrated LINE Official Account to promote special offers and help clients easily access online billing records and enjoy a seamless rewards redemption experience.
Citibank is a subsidiary of Citigroup, Inc., a leading global financial conglomerate. It currently provides loans, banking, realty, and wealth management services to over 200 million customers worldwide.
- 02
Solutions
We specifically customized Citi LINE Connect platform to help Citibank clients:
- Easily check billing and payment records
- Check points in real time
- Set up installment payments
- Redeem a variety of special offers from restaurant discounts, tour packages, and plane tickets
- Stay informed of their account activities with real-time notification feature
Loyalty Platform
Singha Water
Creation of Singha Rewards campaign to drive sales and engagement
Reward Redemptions
Bangchak
Development of a CRM application and integration of the existing client database
Loyalty Platform
Mega Bangna
Development of an application to drive engagement through a point collection program
