CITI

Services We Provide

Challenges

Citibank wanted an integrated LINE Official Account to promote special offers and help clients easily access online billing records and enjoy a seamless rewards redemption experience.

Citibank is a subsidiary of Citigroup, Inc., a leading global financial conglomerate. It currently provides loans, banking, realty, and wealth management services to over 200 million customers worldwide.

Solutions

We specifically customized Citi LINE Connect platform to help Citibank clients:

Reward Redemptions

Krungsri Credit Card

Development of a CRM application with an instant point redemption feature

Loyalty Platform

Ocean Life Insurance

Development of a CRM application and loyalty management

Loyalty Platform

Singha Water

Creation of Singha Rewards campaign to drive sales and engagement