What is the benefit of customer data collection? Can I make use of this data?
Certainly! CRM PLUS helps you collect customer data (Name, Surname, Email, Phone number, Gender, Age), including their Spending behavior, Points accumulation, Rewards redemption, etc., so that you gain more customer insights, making it possible to create Customer Segmentation and use their LINE UserId to perform Targeted Campaign & Promotion
Birthday Campaign: Happy Birthday! Give 100 extra points for your customers on their birth month and send targeted broadcast messages asking them to come and redeem free coffee or snacks.
Happy Hour Campaign: Less Traffic in the afternoon? No worries! With CRM PLUS, you can broadcast messages with special promotions to customers, such as Happy Hour promotions, receive 3X points during purchases made at 1 PM - 4 PM to help boost sales.
What are the available price packages?
For Starter Package (< 5 branches), the price is 990 THB per month. Get access to all features and view reports by branch, as well as being able to set the user level access for your employees.
Would CRM PLUS constantly develop new features and releases?
Of Course! We believe in growing together! Our development team is constantly updating new features that meet our clients' business requirements.