Senior Account Executive

Urgent

New

Thailand

Account Executive

Senior

Full-time

Team:

Account Executive

About the company

BUZZEBEES was established in 2012 as a tech startup and rapidly grown to become Thailand #1 CRM & Digital Engagement Platform.

We started our business a decade ago from building customized Loyalty and Rewards Redemption Platform, Sourcing deals and privileges for our Enterprise clients. Now, we expand our business to cover end-to-end Digital Engagement and CRM needs, offering services both for Enterprise and Retail clients with a goal to become the largest ecosystem by building a digital road to connect business of all sizes in the digital world.

Our mission has always been CONNECTING THE WORLD. We do that by providing CRM, Loyalty, and Digital Engagement Solutions for business to do Digital Transformation and accelerate their growth in the digital era.

Our 4 Main Services

1. CRM Loyalty & Marketing Platform
2. Rewards & Privileges Management
3. E-Commerce Enabler Service
4. Retail & Restaurant Solutions

With more than hundreds of millions of users currently using our platforms together with a team of expertise with decades of experiences has allowed us to understand consumers behaviors thus allowing BUZZEBEES to present solutions that meet all business needs and become competitive Leaders in the industry our clients are pursuing.

About the job

Join our dynamic team as a Senior Account Executive to manage our CRM platform, enhancing customer interactions, tracking performance, and driving growth. Act as a key client liaison, ensuring their needs are met and accounts are well-managed. Collaborate with diverse teams to deliver tailored solutions.

Responsibilities

Oversee the CRM platform to optimize customer data management, ensure accurate tracking of client interactions, and enhance user adoption across the organization.
Serve as the primary point of contact for clients, understanding their needs, addressing concerns, and ensuring all account-related activities are aligned with their goals.
Work closely with clients to gather detailed requirements, translating them into actionable plans and coordinating with internal teams to deliver on those needs.
Liaise with teams across departments, including marketing, finance, and operations, to ensure seamless delivery of client solutions and to support strategic initiatives.
Develop, review, and manage pricing structures, terms, and contract timelines. Ensure all agreements meet client expectations while aligning with company policies.
Analyze CRM data to monitor account health, identify trends, and report on key performance metrics to internal stakeholders and clients.
Manage the end-to-end process of client campaigns, including coordinating with external agencies, obtaining client approvals, and ensuring timely and successful execution.
Regularly assess and improve CRM processes and strategies to better meet client needs and enhance overall account management effectiveness.

Qualifications

Bachelor’s Degree in any field.
At least 3 years of experience in account executive, client management, or related.
Strong proficiency in MS Office.
Good passionate to work in CRM platforms.
Excellent negotiation, analytical, and strategic thinking skills.
Exceptional communication and interpersonal skills
Problem-solving skills.
Flexible and adaptable to changing business needs.
Detail-oriented with a commitment to high-quality work.

Location

Thailand

Apply for this job:

"*" indicates required fields

Relevant Jobs

Senior Tester

Thailand

Junior, Senior

Full-time