Merchants Key Account Support

Urgent

New

Thailand

Account Executive, Merchant

Entry Level, Junior

Full-time

Team:

Account Executive, Merchant

About the company

BUZZEBEES was established in 2012 as a tech startup and rapidly grown to become Thailand #1 CRM & Digital Engagement Platform.

We started our business a decade ago from building customized Loyalty and Rewards Redemption Platform, Sourcing deals and privileges for our Enterprise clients. Now, we expand our business to cover end-to-end Digital Engagement and CRM needs, offering services both for Enterprise and Retail clients with a goal to become the largest ecosystem by building a digital road to connect business of all sizes in the digital world.

Our mission has always been CONNECTING THE WORLD. We do that by providing CRM, Loyalty, and Digital Engagement Solutions for business to do Digital Transformation and accelerate their growth in the digital era.

Our 4 Main Services

1. CRM Loyalty & Marketing Platform
2. Rewards & Privileges Management
3. E-Commerce Enabler Service
4. Retail & Restaurant Solutions

With more than hundreds of millions of users currently using our platforms together with a team of expertise with decades of experiences has allowed us to understand consumers behaviors thus allowing BUZZEBEES to present solutions that meet all business needs and become competitive Leaders in the industry our clients are pursuing.

About the job

Join our dynamic team as a Key Account Support and play a crucial role in driving success for Dealshop/Bees Rewards!

You’ll be responsible for onboarding new merchants, negotiating exciting promotions, and coordinating flash sales that captivate customers. In this fast-paced role, you’ll manage deal extensions, ensure creative artwork is delivered for campaigns, and act as a problem-solver by liaising with merchants to resolve issues.

Responsibilities

Reach out to new merchants to onboard them to Dealshop/Bees Rewards.
Negotiate promotions and communicate flash sale schedules with merchants.
Extend deals with merchants when campaigns expire (3-6 months per campaign).
Brief merchants on artwork requirements for Flashsales.
Follow up on customer service (CS) cases and coordinate with merchants to resolve issues.
Prepare monthly reports and quotations to send to partners.
Ensure tax invoices from merchants are complete for each month.
Assist the team with other tasks as assigned by the supervisor.

Qualifications

Bachelor’s degree in a related field (Fresh graduates are welcome).
Strong communication and coordination skills.
Highly responsible and able to work well under pressure.
Proficient in document management and report creation.
Good command of Microsoft Office programs (Excel, Word, PowerPoint).
Experience in dealing with merchants or managing client accounts is a plus.
Excellent time management skills and ability to follow up on tasks effectively.
Positive attitude, team-oriented, and eager to learn new things.

Location

Thailand

Apply for this job:

Junior

Full-time