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Home
About Us
Our Market
Our Services
Big Data Marketing Activation
CRM & Privilege
CRM Plus
Deal / Privilege Acquisition
E-Commerce
E-Voucher
E-Payment / E-Wallet
Fulfillment Service
Digital Gift Card
LINE
POS System
Marketplace
Online Catalog
Online Media
Online Survey
Our Work
News
Blog
Contact Us
02-645-0014
XL Telecom Indonesia
Loyalty Program for Sales Agents
Background
XL is the second largest mobile telecommunications company in Indonesia with a subscriber's strength of 55.1 million users
Challenges
Competition among mobile operators had never been higher
XL wanted to increase adoption through retail shops
At the same time, increase revenue
Solutions
By partnering with Buzzebees, XL launched “XL Device Club” which is a loyalty program targeting outlet stores
The program aim to incentivize sales agents or front liners in outlet stores
Every time a front liner can close a sales, he/she can register it to earn points by using the XL Device Club app with approval
The points will roll up to store managers and eventually to partner company which created competition among resellers
Front liners can redeem for cash, e-vouchers, or pulsa (mobile top-ups)
The app can also be used as time attendance
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