Job opening

Store Operation Team Lead

Urgent

Thailand

Back Office & Operations

Junior, Middle Level

Full-time

Team:

About the company

BUZZEBEES was established in 2012 as a tech startup and rapidly grown to become Thailand #1 CRM & Digital Engagement Platform. We started our business a decade ago from building customized Loyalty and Rewards Redemption Platform, Sourcing deals and privileges for our Enterprise clients.

Now, we expand our business to cover end-to-end Digital Engagement and CRM needs, offering services both for Enterprise and Retail clients with a goal to become the largest ecosystem by building a digital road to connect business of all sizes in the digital world.

Our mission has always been CONNECTING THE WORLD. We do that by providing CRM, Loyalty, and Digital Engagement Solutions for business to do Digital Transformation and accelerate their growth in the digital era.

Our 4 Main Services

1. CRM & Loyalty Platform
2. Rewards & Privileges Management
3. E-Commerce Service
4. Retail Solutions & E-Payment

With more than hundreds of millions of users currently using our platforms together with a team of expertise with decades of experiences has allowed us to understand consumers behaviors thus allowing BUZZEBEES to present solutions that meet all business needs and become competitive Leaders in the industry our clients are pursuing.

About the job

Under general supervision of Key account manager to assist with sales, promotion, campaign joining, inventory, customer service and general store operations, including maintaining product, store rating, KPI’s performance through online platform.

Responsibilities

  • Understand key business metrics and drivers. provide training including tools and documents.
  • Coordinate with relevant team to solve the problem or align with the same process.
  • Highly organized with the ability to prioritize and manage multiple tasks in a dynamic, fast paced environment.
  • Contact Key account manager to resolve problems and customer complaints as assigned.
  • Keep monitor inventory, including such duties as processing orders, receiving and pricing set up.
  • Recommend solution to increase rating as store policies.
  • Assist with special promotions and displays as assigned.
  • Perform related duties as assigned.

Qualifications

  • Effective written and oral communication skills.
  • A fast learner who is able to work with set deadline.
  • Experience in similar industry is a plus.
  • Proficient with Word, Excel, PowerPoint, Seller center, Online platform etc.
  • Must be time flexible and able to work in a rotational shift system including public holidays and weekends.

Location

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